©MOORTGAT 2019

ALL RIGHTS RESERVED

OFFICES

12 rue Mâchefer
94100 Saint-Maur-des-Fossés
moortgat@moortgat.com
01 43 28 55 50

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SALES

Building relationships, negociations and closure

 

GOALS

Create or foster a relationship of trust

Listen and identify real needs

Close a deal while ensuring your company's interests

Prepare for and lead negociations

PROGRAM OVERVIEW

J1

CReatING a relationship
of trust

•   The 5 key attitudes in sales and negociation
•   Preparing
•   Active listening
•   Handling objections with empathy
•   Impactful communication

J3

OVERSEEING NEGOCIATIONs

•   On-the-ground feedback
•   Identifying decision stakeholders
•   Wording and defending your recommendations
•   Defending the price
•   Group negociations

J2

DeVELOPING
OPPORTUNITieS

•   On-the-ground feedback
•   Social selling: activating your network
•   Meeting decision makers: making appointments on the phone, elevator pitch, initial contact
•   Identifying real needs

J4

CLOSING THE SALE

•   On-the-ground feedback
•   The competition
•   Closing a sale
•   Managing complaints
•   Assessing and promoting customer satisfaction

 
 

LEARN MORE ABOUT THESE AND OTHER SIMILAR TOPICS